How To Fix Webroot Virus Scan Installation Issues?

There are many human beings who want to preserve their device’s information secure and for this, they installation some antivirus options on their devices. Sometimes, people who install the Webroot Virus Scan or any other Webroot software on their device come across problems while doing so. Their computer screen displays various kinds of error messages such as “Installation incomplete” or “Webroot virus scan failed to install”.

In this situation, a user feels frustrated but instead of doing so, he should try to eradicate the error by finding out a solution at webroot.com/secure. There are certain steps a user can take to get rid of the installation errors with his Webroot products. First of all, you ought to run the pre-install device of your or transient allow the admin account. If these do not work, he can run the Webroot Consumer Product Removal tool to eliminate the error.

Effective ways to eradicate “Webroot virus scan failed” issue

Method 1- Run the pre-install tool on your device to prepare it for the installation.

Download the Pre-Install Tool by looking for it on your web browser and save it on your desktop.

Furthermore, click twice on the .exe file and follow the on-screen instructions.

When the warning message appears on your screen, click on the “yes” option.

When the process completes, tap on “Ok” and then tap the “Close” button.

In the end, restart the device and check if the issue is resolved or not.

If the issue persists, go to the next solution so that you can easily install Webroot products on your device.

 

Method 2- Use the Administrator account

If you use an account other than the admin’s account, then you might be lacking the permissions needed to complete the installation process. This is the reason why sometimes you can’t download any PDF files.

Using the admin account you have to open the command box.

Now type “net user administrator /active: yes” and hit the “Enter” key.

After closing the command prompt, press the CTRL+ALT+DEL key all at once.

Now, log out from Windows and go to the next step.

When the sign-in screen opens once again, click on the Administrator account and complete the sign-in process.

Try to install the Webroot Virus Scan once again.

 

Method 3-Use Webroot Consumer Product Removal tool 

Download the Webroot tool from Webroot com secure so that you can install Webroot products easily.

When the tool gets downloaded, click twice on the .exe file.

When the security warning displays on your screen, click Yes/Continue/Run.

At the Software Removal screen, click “Next” and accept the license agreement.

When the Security Validation screen appears on your screen, type the case-sensitive characters the same as displayed.

When the process completes, you will see either of the two messages; “Removal Complete” or “Cleanup Unsuccessful”.

 

Sometimes, software fails to install on your device because either the device is incompatible or you have forgotten to remove the previously installed software from your device. In this situation, you may visit www.webroot.com/safe and find an apt solution for your problems.

 

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